🔍 Where to go for help
This Help Hub is your source of general information. That’s stuff EVERYONE here will need to know, like what benefits you get, how to use our office spaces, our core company tools (like Slack and Google Workspace) and work laptops and phones. If you have a question about any of these things, this is the place.
‼️This is NOT a support channel. If you have a question, do not ask it here as it will not be answered. Use the search bar to find the answer to your question or go to the relevant support team if you want to find the answer you’re looking for.
If you see anything missing, or have a brilliant idea on how we could improve this Hub, feel free to leave feedback by clicking ‘Me Sad’.
➡️ Trouble signing in with Okta?
If it's your first time signing in, check out this guide here.
If you've been locked out, check this guide here.
If you've got a new device and you need to re-set up Okta Verify, check out this guide here.
Which support team should you go to if your question isn’t answered here?
- TechOps : For company equipment, Okta (including how to log in), and apps like Google Workspace, Slack or 1Password
- PeopleOps: For questions about HiBob, TravelPerk, or benefits
- Payroll: For anything related to salary or pensions
- Talent: For internal mobility or hiring processes
- Finance: For expenses, invoices, or Pleo Cards